Interim CEO European Recruitment Services Group
PC was brought into the company with a clear objective to prepare the business for sale - making it as attractive as possible to a potential purchaser – in a situation where both founders were in constant conflict, the group board had failed to function and there was no leadership in the business. This meant not only improving performance, but also addressing long established structural problems within the business.
Within a short period of time, the business was recording record results and significant cost saving were beginning to positively impact the bottom line. A previously problematic central services support function was adding significant value to the operating divisions. PC worked closely with the group’s legal and financial advisors to manage a sales process and successfully garnered significant offers for the business.
Interim Head of Indirect Channels – global IT & Telecoms services
KO’s involvement followed the acquisition and subsequent integration into the group of a smaller global network services organisation with a mature indirect channels business model. The role was to manage the indirect channel - programme, product set and brand – during the integration.
The challenge was to continue to manage the business for profit – within the boundary of maintaining sales of the portfolio given little or no portfolio investment and the possibility of decreasing brand equity and loss of key partner relationships. KO completely understood the need to bring the acquired indirect channel model (history, knowledge and skills) into the parent organisation in order to preserve the revenues and profits as well as laying the foundation for the future of the indirect channels, by:-
- Creating a new framework for engaging with our partners (c 100 across 50+ countries) – creating a programme structure and associated processes
- Creation and launch of a branded partner programme – criteria and benefits, accreditation and certification – to internal and external stakeholders, and to existing and prospective partners
- The enrolment of existing partners and recruitment of new partners in order to meet revenue and profit targets
Interim CEO European Business Services Group
PC brought into the company by the private equity investors to manage the turnaround of the business and achieve a successful exit for the investors.
PC devised and implemented a new strategic plan that:
- Restructured the operating businesses, focusing on developing core fee generating activities such as business consulting, interim resourcing and recruitment. Divested or closed non core, unprofitable businesses.
- Eliminated over 50% of central overhead costs by streamlining Group organisation structures, reducing headcount and layers of management.
- Restructured the existing management team, developing and leading a new management team capable of delivering profitable growth. Introduced new management reporting processes that focused on margin, asset utilisation and profitability targets.
